Terms of service

Salesica Inc., based in Alberta, Canada (Salesica, we or us), operates this website. These terms describe use of our website, demonstrations and AI calling services. Use the website only for lawful purposes and do not use it if you cannot comply with these terms.

A paid service requires a separate accepted order or service agreement. That agreement identifies the contracting parties and sets the purchased scope, fees and service commitments. If it conflicts with these website terms on a purchased service, the service agreement controls. Browsing the site or requesting a demo does not purchase a subscription.

Salesica provides AI-assisted calling and related workflows, which may include reception, lead follow-up, appointment scheduling, call summaries and connections to business tools. Availability depends on the purchased plan, configuration and supported integrations.

AI assistants are automated systems and may misunderstand speech, produce inaccurate information or fail to complete an action. Customers must review important outputs and confirm appointments, pricing and commitments in their source systems. Salesica does not guarantee a particular number of leads, appointments, sales or investment returns.

The service is not an emergency service or a substitute for professional legal, financial or real-estate advice. Do not rely on an AI conversation alone for a binding offer or a decision about housing eligibility, credit or another significant right.

Provide accurate account information, protect your credentials and grant access only to authorized users. You must have authority to provide information and connect systems on behalf of the business you represent.

Do not share restricted demo access codes publicly, bypass access controls or attempt to access another customer’s information. Report suspected account misuse to us promptly.

Customers are responsible for the contact lists, campaign instructions and business information they provide. Before starting a campaign, customers must establish a lawful basis to contact each recipient and satisfy the requirements that apply where the customer and recipient are located.

Obtain and retain required permission for automated or AI-generated calls, marketing messages and recording. Provide required caller identification, AI disclosures, recording notices and privacy information. Respect applicable do-not-call lists, calling hours, unsubscribe requests and campaign restrictions. Keep records accurate and promptly update suppression lists and revoked consent.

In Canada, applicable requirements may include privacy law, CRTC telemarketing and automated calling rules, the National Do Not Call List rules and Canada’s Anti-Spam Legislation. An inquiry, purchased contact list or public phone number is not automatic permission for every type of contact. These responsibilities do not remove Salesica’s own obligations under applicable law.

Do not use Salesica for spam, harassment, fraud, impersonation, discriminatory screening, deceptive claims, unlawful surveillance or other illegal activity. Do not upload malicious code, disrupt the service, probe other accounts or circumvent security or usage limits.

Provide only information needed for the agreed workflow. Do not submit sensitive information or regulated records unless the service agreement and configuration expressly support that use.

Public prices describe available offers; the accepted order confirms currency, applicable taxes, included usage, overage rates, setup work and third-party charges before service begins. Advertising spend and partner services must be specified in the order and should not be assumed included.

Offers labelled ‘per month’ use monthly pricing. Yearly VIP is advertised at $999 per month billed yearly, equivalent to $11,988 for a year before any applicable taxes or separately agreed charges. Its annual billing is different from a monthly subscription.

Your accepted agreement must state the billing schedule, renewal terms, cancellation process, refund terms and any minimum commitment. A ‘Talk to sales’ request does not authorize a charge. Changes to an existing paid agreement follow that agreement; a website price update does not by itself change your contract.

Salesica depends on third-party hosting, telephony, AI, calendar and CRM services. Their availability, permissions, pricing and separate terms can affect a workflow. You are responsible for maintaining the third-party accounts and permissions required by your agreed configuration.

Integration logos identify supported or discussed products; they do not by themselves imply endorsement or that every feature is available on every plan. Impact Marketing collaboration deliverables and each party’s responsibilities must be specified in the applicable order.

You retain your rights in the information you provide. You authorize Salesica and the providers involved in your configured workflow to process it as needed to provide the agreed service, subject to the service agreement and applicable law. You must have the necessary rights and permissions to provide that information.

Salesica’s website, branding, illustrations and software are protected by applicable intellectual-property laws. Third-party names and logos belong to their respective owners. Access to the site does not transfer ownership of this material.

Our Privacy Policy explains personal data handling, recordings, service providers and privacy requests. You can access it through the link on this page.

Website content and demonstrations are provided for general information. Examples illustrate workflows and are not a promise of results. Interruptions, maintenance, network failures and third-party outages can occur; specific uptime or support commitments apply only where included in an accepted agreement.

Responsibility for losses, any limits of liability and remedies for purchased services are governed by the applicable service agreement and law. Nothing in these website terms excludes a right or remedy that cannot lawfully be excluded.

Access may be restricted when needed to address unlawful use, compromised credentials or an immediate security threat, subject to applicable law and the service agreement. Cancellation, notice periods, outstanding charges and data return or deletion for paid services follow the accepted agreement.

Stopping a campaign or closing an account does not automatically erase records held by connected providers or remove legally required records. Contact us about data access or deletion before ending service.

We may update these website terms and will show the revised date on this page. Updates do not retroactively change an accepted service agreement or waive rights protected by law. Contract-specific governing law and dispute procedures are set out in your service agreement.